Case Study: Dashing Design Draws Dental Dollars

Parmer Oaks Dental Care

Case Study: Dashing Design Draws Dental DollarsGoal: Bring in more patients.


Postcard Design: Parmer Oaks Dental Care has been a PostcardMania customer since 2006 with consistent postcard marketing success. Recently the practice printed 12,000 jumbo postcards featuring a welcome to the neighborhood letter explaining the experience and services the dental practice offers to families.

The design itself can play a huge part in generating response, so let’s take a look at the successful design elements of this campaign.

The design is simple, yet inviting and very fitting for their targeted demographic, families that recently moved. The design features a candid image of the dentist and his family which gives the reader a personal connection and creates a comfort level with the office. The message is straightforward leaving space on the front and back for the very attractive offer of Complimentary Professional Teeth Whitening. In this economy, an offer is even more important than in the past and creates a hot button to call.

Mailing List: For this campaign, Parmer Oaks Dental Care ordered a list of new movers within the last 30 days in four zip codes surrounding their dental office.

Mailing Schedule: The campaign consisted of 12,000 postcards — with monthly mailings to a list of 1000-1500 contacts. Their list count various monthly based on the amount of new movers in their area.


“PostcardMania is superior to any other marketing we’ve done in the past. You do everything for us and we love the ease of it. We were looking for a high quality mail piece that would bring us results and you have delivered!”
— Teri M., office manger, Parmer Oaks Dental Care

Each mailing, they receive 15-20 calls and book on average 6 appointments per month plus appointments referred by patients that have received this postcard. Since 2006, they have received over 500 qualified leads. 

Campaign Cost: 12,000 postcards, printed, addressed and mailed, postage included = $4508

Sales from Leads Generated: $2832 per patient x 54 patients = $152,928

ROI (Return on Investment): $152,928 Return / $4508 Investment = 3,392% Return on Investment.

In the upcoming weeks, I’ll be showcasing more of these direct mail case studies, which will hopefully lead you to discover ways of growing your own business. Some may be on my blog, some in this newsletter and we’re putting together an archive of them behind our Ultimate Marketing Pass login — no cost to get access, you simply need to create an account here — so keep an eye out. Whenever I post a new one, I’ll be sure to keep you informed.

If you have a direct mail success story of your own, send it along to I may even feature it in my newsletter and put your company in front of over 60,000 pairs of eyes!

Joy Gendusa

Joy Gendusa founded PostcardMania in 1998 with a phone, computer and no capital investment. Since then, she has grown the company into one of the nation's most effective direct mail marketing firms, specializing in postcard marketing for small to large-sized businesses. Over the years, she expanded to offer mailing list acquisition, website development, email marketing–all while continuing to educate clients with free marketing advice.

She has been named Tampa Bay CEO of the Year, Business Woman of the Year in Tampa Bay and has been featured on MSNBC's "Your Business." PostcardMania is an Inc. 500 and 5000 company and has won awards for creativity, best business practices and leadership. Find Joy on Google+

If you would like to interview Joy or book her as a speaker, please email or call 1-800-628-1804 ext. 281.

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