Stephanie was very tentative, listened to my needs, was easy to work with and produced a great product. I am very happy and pleased!
We think that PostcardMania's the most organized mail marketing & digital marketing company we've come across & we're pleased with our decision & quality!
PCM is one of the BEST company's I have ever worked with in my 30+ years of consultative selling. Every person I have worked with thus far has been professional, responsive, patient and a real pleasure.
Both Kelly and James are amazing! Can’t wait until we are able to do our next campaign!
Thank you for all your work with my campaign you were AWESOME. I will recommend you to everyone I know and tell them about your Great Service.
Great service and quick turnaround! Would highly recommend Postcard Mania. :)
Very professional and easy to work with!
I have worked with other mailing companies. I have been very impressed by the proactive attitude that Josh has shown in this process.
You were reachable and did a quick turnaround after changes were sent. It has been a pleasure working with you.
Joe was my Account Manager, extremely helpful and a very responsive. Would highly recommend Joe to all friends & family.
PostcardMania helped us step by step and were very patient with us for the first order. I love to work with them because they provide really good service. Tell them what you need and they will do the best to meet your requirement. It was a pleasant experience working with them.
This MyPCM is very professional. All the people on the phone are very professional.
No other marketing company can compare to Postcardmania!
The team at PostcardMania deliver phenomenal customer service! My company works solely with PostcardMania for our marketing collateral. They're very well organized & the prices are competitive!
Thus far, my experience with PostcardMania's staff has been very enjoyable. They are attentive to detail and to our wants and needs. They are courteous and pleasant. Most of all they are all professionals and they compliment each other. The staff's response time from returning a call, laying out the project and designing it is impeccable. I'm proud to partner up with PostcardMania.
As small business owners with many obligations, we appreciate Joe May, Bridgett Taylor, & Rachel Schweibold for helping push us in the right direction with our marketing project. We appreciate the constant feedback & suggestions in making this work. That has been valuable & in a lot of ways, has kept us accountable in meeting our goals & milestones. The process of checking the work via PostcardMania, along with the email updates & calls, is highly appreciated. We don't think we've worked with any other design company that checks in with us to see how we're doing & what's required from us is moving along. Keep up the GREAT work PostcardMania team!
Postcard Mania has provided great service and high quality services to our practice for over 5 years. We continue to receive wonderful patients from the postcard mailer and they love the message that our office conveys through this product.
My first postcard has not been mailed yet, and I am very excited about what I hope will be a long business relationship. Everyone I have dealt with at your company is the utmost in professionalism and courtesy. They are all so friendly and responsive it just amazes me. I can tell they all love what they do and where they work, which gets me more excited about doing business with your firm.
I have experienced design services from other companies and the process was more formal, less personal and Very expensive. You guys broke all of those barriers. Awesome, professional and friendly staff, very accessible and no questions unanswered. Thank you!
From the initial contact through the process of contracting ordering designing fulfillment and mailing the hardworking team of true professionals at PostCardMania were efficient seamlessly coordinated prompt and experienced leading to a very satisfactory campaign including financing. These qualities put PostcardMania In a class of its own in a world cluttered with mediocre Johnny come Lately digital marketing companies. Kudos to Maria Gonzalez for her commitment to the customer and her perseverance over the past year to never dropping the ball. Thank-you to the entire staff at PostcardMania, job well done!
Kayla and James made this process super easy. I have three rounds of postcards set to mail, and bought the facebook and google followups. The interface is easy to use and figure out. Both Kayla and James were very responsive and helpful. I never had to wait long to get a reply. The postcard design was very nice, they use information and options from past successful campaigns in similar fields to design the post cards. I like the tracking information available. Looking forward to seeing the success of the campaign.
Excellent customer service and support!! The customer service and friendliness of everyone I spoke with encouraged me to use your services. The mailer you sent out initially caught my eye!
My customer specialists were very patient throughout the process. We had to change the dates on our printed materials three times, and each time the changes were made timely. Thank you for an awesome product!! The best postcard quality that I have ever purchased!
We won. Thanks to you and only you. I want to say that I appreciate every single one of you for your help and support during this campaign. None of this would have happened without your tireless work. You have just allowed me the opportunity to do good work and create change once again in Georgia. Looking forward to working with you all again very soon! I will be beginning to connect with the community even more and build my priority list for the coming year and I look forward to reaching out to you all again. Thank you once again, and see you soon.
Stephanie Amoruso provided me much needed assistance that got me connected with the right product for my needs.
Shout out to Alex who worked really hard getting my products to my liking. She was very patient and sweet. Kuddos!
Great staff. Courteous and attentive!
Jimmy is such an awesome Specialist ! He walked me through the whole process and answered any questions that I had. I am very confident that my marketing is in the right hands !!!
They tag team you and get the job done quick and professional. Great communication, any misunderstandings cleared up pronto. Thanks PostcardMania!
Linda is our first. I'm very impressed at her and the whole team's efforts. You've got a strong process, good communication, great operations.
Your service is second to none.
From the first direct contact to the finished product to helpful suggestions on improving responses this company has been great. I like paying them as it means I'll be making money.
Awesome place of business
I have never been more satisfied and pleased! This company and the staff made me feel like their biggest priority- Ryan and Alex have been in constant communication with me to get my campaign done as soon as possible. I was speaking with a representative every single day to get my promotional design completed and sent out. I will definitely use their services again. Excellent customer service, very professional, timely responses.
Joe was very friendly and helpful. Even though I had a very small order, he took time to explain things, and he was not pushy. I'll definitely come back to you when I'm ready to place my next order!
The people were so easy to work with. A lot of good communication.
They did a fabulous job on my postcards and the new landing page is great to help people reach out to to me.
Tori was wonderful and very very quick to respond. I like it when I can call and actually speak to a real person! I also liked that things flowed well!
Exceptional customer service, quick turn around time. Quality design and presentation. I would highly recommend Postcard mania to anyone. I am completely & highly satisfied.
Jennifer Taylor offered some very insightful recommendations to improve our website. Also Cassidy Towers has been very accommodating and thorough in handling our account. Thank you.
Great Service! I'm currently working on 25 different marketing campaigns and Ms. Sheri Evans has made it a breeze. She is a professional and very responsive. I would highly recommend Postcard Mania!
We use PostcardMania for all our printed marketing. Our account manager, Charlene pays attention to the small details and has been a pleasure to work with.
This company is the best. They're more than just a postcard company, they're a marketing company and do an incredible job providing value for their clients.
Alex Perkins is always responds promptly and is very friendly and helpful. We were probably not the easiest people to work with and she was great! :)
We felt it was the best way to get the news of our new service we provide out while putting our standard in front of them as well. This campaign hasn't hit yet but in the past, the response has been excellent & immediate! We partake in all avenues of advertising and marketing. Newspapers, magazines, website, facebook, radio, billboards, car/truck wraps, restaurants, sponsorships. The direct mailing seems to hit a different market and puts our name right in front of and in the hands of potential customers. They can save the postcard for a future project which is nice, if they see it elsewhere, they have to remember the name to recall it
$6,000 a month in premiums!
We may actually have 3 new enrollments as a direct result of the postcards. This constitutes 15% of all our students; 1/4th of all NEW students to the school this year. These new students brought in almost $3000 in added revenue to our school; about 15% of our total revenue.
$4,000 in immediate revenue!
I just want to highly commend Michele and all of you for your incredible customer service.
You had to get a postcard re-designed with new images and new text, printed and mailed with additional mailing names--all in 3 days, and with me consistently not available as I was traveling. BUT OF COURSE YOU MADE IT GO RIGHT!
As a result, our streak of postcards out every week for over a year remains unbroken. And of course, more important than that is what it is resulting in. We had highest ever sales in March and are on target to have another highest ever this month.
I love working with you all and truly consider you a partner in helping us achieve our goals. Thank you for your support. - Anne
Doubled our enrollments and generated $1,800,000 in revenue!
As far as I know we had 2 inquiries to the school from the mailing. One of those families lives within 10 minutes of the school and didn't know that it existed. One of those families enrolled for next year! That is about $5,300 worth of income to the school. Thanks so much for your help!
It was the easiest process ever. We contacted PostcardMania, we were sent directly to a person that could help us the most, and we were able to get our campaign started really quickly. Our campaign went fantastically! We got 5 new students (and many new leads) with a campaign return of $22,000 a year!
I send out 15,000 postcards per month (it’s the ONLY marketing I do) which brings in $60,000-$100,000 per month — a 3,421% return on investment!
$45,000 in income! A 1,484% return on investment!
We closed two deals, which generated $4,000 using postcard marketing!
Joy I just want to let you know how great Andrea Hawi is. I can bet that I am one of her most challenging customers, yet I have never felt anything other then I may be her favorite. Andrea always has an answer for my question and a quick response. She is patient and continues to walk me through every step of the process multiple times. Andrea goes out of her way to make sure I am happy with my product and gives me suggestion to make better than I thought it could be. Thank you Andrea!! from Cowden Family Dental
I made the initial phone call and talked to the girls there. In the matter of a couple days I had a campaign up, a postcard design and a mailing list. We send out 15,000 postcards a month. The last mailing results in 500 phone calls and 13 sales, $97,000 in revenue. 3400% ROI. Now we're making between $60-100k a month and this is the only marketing we do. I would absolutely recommend PostcardMania to other businesses.
23 calls and $16,000 in revenue in just 45 days!
My postcard purchase and their delivery were extremely smooth.
Please pass on my Thank you to Raj and Alissa. They made this transaction very easy from detailed estimates through card revisions and delivery.
The postcards resulted in a very cost effective method to reach voters.
I have viewed the proofs and it looks good. I am impressed with the work y'all did. Let's move forward to print.
I rarely have to call the receptionist as all of my work is generally done directly with my sales associate and designer. However on the occasion that I do need to reach someone on the phone, I'm always promptly and politely helped.
I have been working with Samantha for many years and really appreciate her expertise. She is always very efficient and able to offer me exactly what I'm looking for.
Charlotte has been helping me for a while now and she's so helpful. We're not the easiest client to work with as we have very specific needs that are not typical. Nevertheless, she's able to help us get exactly what we need each time.
…our designer is always able to work with our very specific requests and get us exactly what we want.
We definitely get great response from our cards. Even if we don't get a direct response from our cards, we see an exact correlation to our sales. When we have regular weekly mailings we have consistent sales. If we ever pause our mailings, our sales dip to the degree that we've stopped our mailings.
Just thank you for your wonderful work!! You have a great team!!!
I actually have a relationship with another promotional company who is supposed to be helping with this same ad campaign. I've heard nothing from them in over a week (even though there is a hard deadline) and yet, PostcardMania has taken me on as a new customer, created a campaign from scratch, and sent it to print (and likely mailing) in the same time period! Looks like I'll be changing companies...
This mailer looks amazing! We are very happy with how this turned out, and appreciate your patience with us, as we know we were hard to make happy but this is why.
I approved the proof today. It was absolutely beautiful. Thank you and your team for all of the hard work.
I cant express how pleased I am with your work! The card is beautiful and eye catching!!
I started to call my own number -- :)
I wanted to let you know Sarah has taken care of my order with Postcard Mania and she has been amazing to work with! She has helped from the design to scheduling my mailouts and has been very professional and easy to work with. Sarah was more than willing to ensure my satisfaction on the design, which I know can be tedious. She was prompt with questions and requests during the entire process. I will be using PostcardMania again and hope I get the opportunity to work with Sarah! She is a great asset for you and the company?
Our event in North Little Rock was tremendously successful! The response on both EDDM's were positive and contributed a significant portion of the volume.
Thank you for all you do to help make the Postcardmania process, seamless.
My experience with PostcardMania has been very good. I definitely plan on continuing to send out postcard ads for my pharmacy, especially when we move into our new building (hopefully by August 1).
Awesome, I really love how you applied the changes! And the whole postcard overall, both of them are fantastic. I'm glad we used you guys, it's so great to have the benefit of people who know how to make everything look so amazing!
I want to thank you for the e-mail. I am extremely happy with the customer care that I have received from day 1! I say customer care because that's what it is, not just customer service. I am never placed on hold for very long before a cheerful representative is talking me through everything I do not know. This is the 1st time I have done a targeted mail-out. The representatives at your company are so very thorough when explaining the process and what I must do at the various stages. Whether by phone or e-mail I am never left with my questions unanswered, or not knowing how to proceed. I will be doing this again! I will refer your company to every one I know!
" Lightning Pools was able to increase their overall sales number by 53% in the first quarter we were using postcards"
Just wanted to thank you for the great job on our postcards. They look wonderful!
I've known about this company for quite some time but haven't had the opportunity to place an order with you until now. I always suspected that you all had it together over there and I can certainly see that it is in fact true!
I initially worked with Sean, our sales rep, and he was helpful and always replies with a timely response. Even if it means writing multiple quotes to satisfy the "picky" customer. After our order, I had asked him to please opt us out of the email followups and while he was happy to comply, he did mention there was some very useful content that we could use. Let's say I'm glad I kept the subscription. Thanks for that.
Then I started working with Sarah McGill. She is so on top of everything, it's hard to believe I am not her only client ;) The Postcardmania workflow process that was sent to us...she has it down pat. Plus Sarah was able to resolve a scheduling misunderstanding on my part, and she made sure we were 100% satisfied. Plus she's nice too :)
If Sean and Sarah are a representation of all of the staff you have at Postcardmania, what a wonderful place it must be :) I hope to be doing many more orders - fingers crossed for our new business :)
Have a great day and thank you!!
Working with Desiree Jaques, Jen Tran and Dean Flux and the other staff at Postcardmania was very pleasant and productive in developing both the website and postcards to mail to potential patients.
I just wanted to give a big Thank You to Susan, Jen and all those involved in helping Alpha Rescue EMS complete our first mail-out. It was not an easy mail-out due to crazy mailing lists and time constraints but these two ladies and the Postcardmania staff helped us pull it off without a hitch! Our design seemed impossible at first but Jen made it happen with every little detail and it turned out beautiful! We had lots of questions along the way and each one was answered within minutes! So thank you from all of us at Alpha Rescue for such an effortless process! Five Stars!
Just wanted to take a minute and say thank you for all your help and by this time next week we should have a feel for how well the post cards worked first of the 10K hit mailboxes today around 2700 so with that ....
I'm Keeping my fingers crossed with high expectations of more to come
Thanks again Ladies
First, thanks for such a good job on the last postcard! It's been our best one yet! We had to expand it from a 2-day event to basically all week! Since this went so well we're likely going to do the same type of event over Christmas
I hope you are doing well?
I want to send a big THANK YOU for your help in getting my first DM campaign successfully done!
This campaign had tremendous immediate results -- within one week we had received 10-15 calls from their postcards! On average, every 5,000-card campaign brings in about $20,000 in business!
155 people redeemed the coupons printed on our postcards. These respondents generated around $12,000. That’s a great return on investment
We mail our own list of approximately 4,000 customers. Of those, we usually end up setting appointments with about 8-10 percent. In revenue on just the service call that amounts to approximately $30,000.00. That is not counting any ancillaries such as humidifier pads, filters, etc. I've been quite satisfied with PostcardMania. The people that handle my order are really good at their jobs and stay on top of it until it's ready to mail. That's the biggest reason I use PostcardMania to handle my mailings. I also think that the pricing is very competitive and I will continue to use PostcardMania.
We use the postcards differently in that we send them to only customers in our database. That said, we get at least a 50% to 60% response. Income varies because the postcards are for people that have already purchased a maintenance contract. The postcards serve as an appointment reminder card. Sabrina is great! The process is very informative from purchase to creative, to printing, to mailing...Simply said: I know too much (but I like it)!
The cards are also fabulous. I get compliments all the time on the card stock, the glossiness. I think it’s a really professional product!
Once again, Brad Parker, Jen Tran and their teammates knocked it out of the park. Always a pleasure to work with PostcardMania and the quality is always as expected. The Receptionists always seem to know who I am calling and what stage my job is in. I love that (from touring your facility) that the Receptionists sit above the sales floor and can readily see if someone is available. Always friendly and efficient. Brad is great at what he does. He always understands my crazy lingo and figures out what I am asking. He also makes great suggestions. Jen Rocks!!!! She and her team must read my mind. Once again, they take my crazy ideas written in my own crazy language and bring back something better than I envisioned. Our first mailing was way better than we thought it would be. We did a banding campaign. We had such good results, we did a second mailing with equal results. Now just mailed into a different market and looking forward to doing more.
I just wanted to let you know that I've experienced stellar service and value through PostcardMania. Every person who has worked with me (especially Mike) has been extremely competent, professional, responsive, and personable. The quality of our postcards was great, too!
I'll definitely be using PostcardMania again, as well as recommending your company to others.
Thanks so much!
Thanks for getting that job held for me earlier today. I apologize I disrupted your smooth process. I know I can be a very particular and painful, OCD and even anal.(my wife uses different wording) customer but you and your team has made me look great during these 3 jobs we have worked on together.
I should have some more stuff coming as we are redesigning other routes now.
We are just 6 days into postcard coupon valid dates and the amount used already has blown away our expectations already! 15 rides in the first wo days and 12 yesterday. Today is brisk also.
I especially want thank you and Brad because you have made me look like I know what I’m doing as well as being an integral part of a campaign that seems successful early on. I can see us doing several more mailings in the future, possibly throughout our entire agency.
I would like to thank all of you at Postcardmania for your professionalism and willingness to go out of your way to help. My design was significantly enhanced by your staff and meets my expectations one hundred percent. It is far superior than what I expected as was all my dealings with you. I will certainly save your contact information for further work if I win the primary and need additional printing for the general eletion and beyond. Thank you very much
We purchased 6,000 “jumbo” post cards to be sent to the same 2,000 people 3 times. I was reluctant to start this campaign in the dead of winter and I was pleasantly surprised. We received about 26 leads and had a great close ratio of 65%. Our total sales were about $30,000.00 with several sales pending.
In February and March we enrolled 21 members from the Direct Mailer. Members enroll on a 12 month membership. Total revenue collected for all 21 over 12 months is $8,988. Looks like the postcards have been working for us!
Your company was such a pleasant relief to work with! I've been in business for over 20 years and deal with thousands of customers, phone calls, emails and businesses a year. It gets frustrating and exhausting. Postcardmania does it the right way. From the first email I received from Jody Gower, right down the line to everyone I dealt with along the way. I am beyond impressed with your operation. Customer service is exceptional, your communication with the customer is fantastic, support is out of this world, quality of work is amazing, and the overall program you have is incredible. I am a HUGE advocate of customer service and go above and beyond anything in my realm of possibility to ensure that. It is nice see there are others out there that do the same. I am anxiously awaiting the return on our direct mail campaign and hope the results are good. If it is a success we will be doing a lot more business with you. I would recommend your company to anyone! Big thanks and congrats to everyone in your company that I had the pleasure to work with.
Dear Desiree, I wish You Happy Birthday and thank YOU for very GOOD JOB. I am so busy now. Our business is very good now. We no need more for now. Thank You again. Enjoy Your Birthday
Just wanted to let you know about my experience with your company. I just did 2,000 postcards with your company and had a great experience. Every step of the process was explained, my proof changes were expedited in a prompt manner and your staff were very prompt with their email correspondence. I just recommended your services to a friend and he is currently in the process of speaking with Kristi, who, by the way, is a great sales person as she never lost touch with me during the time I was considering doing direct mail.
I just wanted to tell you that the postcards are beautiful. The burgundy on the uncoated side is better than anything we've had printed before. (I can't believe other printers haven't been able to do this...now we know to give them the cmyk colors! You must have thought that I was nuts, but honestly everything else we've had done came out very brown.) The navy is perfect - can you send me the cmyk for it? I would like to be able to use that color again.
Overall the service and experience was fantastic. One minor glitch was that we had verbally discussed using a larger card than was originally designed. This wasnt changed and i did not cartch it on tha proof. Still, the cards were a great success and considering the super rush to push this project through I am very pleased and have benefitted geatlly. Super Rush project that landed in my customers mailboxes the day before and after Thanksgiving was just what I needed. One other thought, an email that explains the proccess and the individuals involved from start to finish would have helped. Perhaps i did receive this but missed it. Again, quicky done last minute project done on time and with great results, Thank you!
The postcard campaign with Postcard Mania was one of the best moves for our business we made this year. Not only was the service above and beyond what we expected, and the postcard design absolutely stunning, our business has absolutely exploded since sending them out. In fact, about four weeks after the postcards went out, our average number of website hits tripled, as you can see from the attached graph. Our Sales Manager has never seen as many leads as we have coming in right now. We know the successful action! More postcards!
Hi wonderful women!!
I wanted to say a special thanks for making our timeframe on the notecards work out!!
I was able to pick them up and deliver them to our guy today. Phew! You both are the best - I really appreciate all the extra effort this one took....and all the help you offer us all year long!!
I must say that it was a much welcomed pleasure to call a vendor (Postcard
Mania) with something I needed done and it got handled right away by a live person. No fiddling around with email requests to an obscure "Help Desk" and waiting for a reply. No voice mail auto-attendant. Instead A live person from start to finish. Yippee!
Kudos to Postcard Mania!
We initially chose PostcardMania because my general manager had heard really good things about the company.
We have already started mailing our cards, and the response so far has met our expectations.
Kate went the extra mile for us and Derrick and his team are awesome.
We initially chose PostcardMania because they are very people friendly and they have good pricing.
Great customer service from Erica Switzer and Josh Gould. They always make sure that the customers' needs are met above and beyond all expectations.
Andrew was very knowledgable and accomodating.It was a very hectic time for us as we were opening a new processing plant. He worked with my crazy schedule and was always very understanding. He is a great guy!
Holly was great, as were the receptionists who always seemed to know who it was that was calling and even whom I was calling.
It's the second best way we're getting patients next to word of mouth.
When I purchased my newset store in 2009, the business performance was trending downward, grossing $11K a month. One year later, after I remodeled and signed up with Postcard Mania, business doubled. YES, doubled. Here we are in 2012, celebrating our 3rd year, the specials I offer via Postcard Mania brought me even more customers, thus an even better gross revenue, now over $25K a month! I believe in Postcard Mania and will continue to use them!
President, Advantage Laundry, Inc.
Order took longer than expected.
I was really impressed with the whole process, it was painless and easy. All of the people that I worked with from your company were very helpful and patient! We will use you again.
I think you do a great job! Everyone is very helpful and friendly. Keep it up and we look forward to working with you again in the fall!
Excellent product. I can get postcards from a number of companies. But your staff - from Kate all the way through the process to shipping - are the best.
I had no idea how to use a direct mailing campaign, and Victoria stepped me through the whole process very efficiently.
Victoria is the best. Really helping me grow my business. The foundation is being laid for solid growth. Thanks to Victoria and all her co-workers!
Yes. We have always had great service. The follow up is wonderful and your prices can't be beat! Our appointment book is full for 2 weeks out!
I think everyone that I've delt with at Postcard Mania has been very helpful, polite, and really on top of their game! Thank you for the outstanding customer service!
Someone told me that you always had great offers. So I thought I'd give you a try. I am now a repeat customer.
The only issue I ran into was not getting responses in a timely manner. I would send emails and leave messages to various reps and typically wouldn't hear back until the next day. Everyone was very friendly and helpful, but it was sometimes frustrating when I wanted some answers.
Calls started immediately and are continuing at a brisk pace. We consider this to be our most successful marketing effort of the year.
Everyone was helpful; information was communicated clearly and promptly.