Executive Team

Joy Gendusa
Founder and CEO
Since 1998

Thank you for visiting our website. It is important to us that you know we take pride in the quality and service we provide. Every staff member here cares about every order. I also want you to know that we are result driven. This site provides valuable educational articles on successful marketing with postcards. I hope that you will take advantage and download, read and use the educational materials provided!

Melissa Bradshaw
President
Since 1998
Rob Bradshaw
Chief Revenue Officer
Since 2003
Sarah Kicinski
Chief Marketing Officer
Since 2004
Anthony Heald
Chief Operations Officer
Since 2002
Mike Lisi
Chief Technology Officer
Since 2010
Robert Hirabayashi
Chief Information Officer
Since 2016
Jackie Payson Wirsing
Chief Experience Officer
Since 2009
Jim Lee
Executive Coach
Since 2019
Amber Freeman
VP Business Development PCM Integrations
Since 2008
Karin Taylor
VP PCM Integrations Delivery
Since 2010
Tom Chrzanowski
Vice President Digital Marketing Products & Services
Since 2017
Angie Missonis
Vice President Human Resources
Since 2018
Chris Miller
Vice President Manufacturing
Since 2005
Mike Custer
Vice President Pre-Press/Digital Printing
Since 2005
Michael Gerhart
Vice President Quality Control
Since 2013
Ashlie Acosta
Vice President Sales
Since 2002
Annemargaret McKeon
Vice President of Client Services
Since 2015
Samantha Heald
Vice President of Corporate Sales
Since 2004
Lana Toohey
Vice President of Finance
Since 2024
Chandra Cheatham
Vice President of Mail Delivery and Logistics
Since 2009
Desiree Jacques
Vice President of VIP Client Marketing
Since 2003

Executive Support

Manager
Claudius
Executive Assistant to the CEO
Manager
Kate
Performance Enhancement Manager
Manager
Marilyn
Operations QC and Estimating Manager
Robin
Assistant to Operations Officer
Katie
CXO's Assistant
Abbey
President's Assistant
Dolores
Print Estimator

HR and Reception

Angie Missonis
Vice President Human Resources
Since 2018

Hi, I'm Angie and I oversee our HR & Reception Team! HR hires the best candidates, adding to what makes our amazing PCM Family. We remain in touch with our staff through surveys to ensure that as a company, we are providing the best service to them. We also know how to have fun, with our weekly activities, crafts and events that we put on for our staff. Not to mention that we love helping, by giving back every month, to our community or to one of our own Maniacs who could use a helping hand. The Reception team takes great care of our clients, ensuring that all incoming calls are swiftly gotten over to the correct Department. You can expect to wait an average of 15 seconds before your call is answered by someone on our team! We look forward to hearing from you!

Supervisor
Jayne
Reception Supervisor
Mona
Company Trainer
Robyn
HR Assistant / Benefits Admin
Erika
Human Resources Admin
Samantha
PR Coordinator
Beatrice
Receptionist
Carina
Receptionist
Erin
Receptionist
Holly
Receptionist
Karaceles
Receptionist
Mayli
Receptionist
Yani
Receptionist
Tariana
Recruitment Assistant
Mary
Sales Recruiter

Postcardmania's Marketing

Sarah Kicinski
Chief Marketing Officer
Since 2004

Hi, I'm Sarah! The promo that led you to PostcardMania.com came from my department. (More than likely it was a postcard!) We know that postcards work and that's why we use them. We can make them work for your company too!

Manager
Danica
Marketing Manager, New Initiatives
Manager
Jessica
Dir Marketing Communications, PR and Social Media
Manager
Maya
Marketing Manager
Jas
Chief Marketing Officer Assistant
James
Director of Video Marketing
Matt
Graphic Designer
Lumi
Live Chat Bark-orator
Ali
Live Chat Operator
Susan
Live Chat Operator
Michelle
Marketing Copywriter
Stefan
Marketing Web Developer
Kali
Marketing Web Developupper

Client Marketing Specialists

Ashlie Acosta
Vice President Sales
Since 2002

At PostcardMania, we have a whole different breed of marketing consultant. We do not just sell marketing campaigns; we'll show you what's currently working in direct mail based on our 100,000+ clients in hundreds of different industries and how you can maximize your profits. Call our marketing consultants today at 1-800-628-1804 for marketing advice tailored to your specific industry.

Desiree Jacques
Vice President of VIP Client Marketing
Since 2003

Hi, I’m Des! Behind every successful marketing campaign is a carefully curated team of highly trained specialists with knowledge and experience in growing our clients’ businesses! We specialize in campaign review for our VIP clients as well as any PostcardMania client. You may or may not see us on your campaign, but we are always there ensuring your campaign is not only set up for the best success but executed successfully and in true VIP fashion – we make the impossible possible. We’ve made it our mission to create a distinctly unique strategic marketing overview for each and every one of our VIPs and clients. From offline direct mail initiatives to integrating online digital marketing, our team guides you from start to finish in order to maximize your business growth, increase your client retention, and achieve your best results! We pride our team on the ability to understand your goals, to tell you what is working and what is not. You should have the right team behind you. Call today 1-800-628-1804!

Manager
Amber
Senior Sales Manager
Manager
Ashley
Productivity Manager
Manager
Bryan
Sales Manager
Manager
Jacob
Sales Manager
Manager
Jamison
Sales Manager
Manager
Jason
Online Marketing Manager
Manager
Jessica
Sales Manager
Manager
Mandy
Subscription Manager
Manager
Ryan
Sales Onboarding Manager
Lance
Megan
Saskia
Griffin
Daily Mailer Consultant
Jacob
Daily Mailer Consultant
Steve
Everywhere Small Business Specialist
Adam
Marketing Consultant
Alexa
Marketing Consultant
Allie
Marketing Consultant
Andrew
Marketing Consultant
Ann
Marketing Consultant
Ashlyn
Marketing Consultant
Chris
Marketing Consultant
Dan
Marketing Consultant
Dash
Marketing Consultant
David
Marketing Consultant
Deanna
Marketing Consultant
Ellen
Marketing Consultant
Jessie
Marketing Consultant
Joe
Marketing Consultant
Josh
Marketing Consultant
Josh
Marketing Consultant
Kay
Marketing Consultant
Kayla
Marketing Consultant
Kyle
Marketing Consultant
Lauren
Marketing Consultant
Liam
Marketing Consultant
Lucas
Marketing Consultant
Luis
Marketing Consultant
Luke
Marketing Consultant
Mason
Marketing Consultant
Matthew
Marketing Consultant
McKenzy
Marketing Consultant
Mitchel
Marketing Consultant
Myndi
Marketing Consultant
Raj
Marketing Consultant
Rhianna
Marketing Consultant
Richard
Marketing Consultant
Rob
Marketing Consultant
Saige
Marketing Consultant
Sara
Marketing Consultant
Sara
Marketing Consultant
Sydney
Marketing Consultant
Talinn
Marketing Consultant
Tyler
Marketing Consultant
Whitney
Marketing Consultant
Xander
Marketing Consultant
Sergio
Marketing Results Strategist
Katarina
Senior Results Strategist

RocketPrint Sales

Manager
Deb
Director of Sales Operations
Alexus
Marketing Consultant
Baylee
Marketing Consultant
D. Xavier
Marketing Consultant
Heather
Marketing Consultant
Robert
Marketing Consultant
Sarah
Sales Admin

Corporate Relations

Samantha Heald
Vice President of Corporate Sales
Since 2004

Hi, I'm Samantha! My job is to set up Strategic Partners and Relationships. I work with Affiliates, Associations, Franchises, and Marketing companies. I am able to set-up preferred group rates to offer your members the best pricing for their direct mail campaigns. I have a dedicated team to help create custom marketing plans based on proven industry results so your clients or referrals are reaching their marketing goals.

Kristin
Corporate Marketing Consultant
Mia
Corporate Marketing Consultant
Nick
Corporate Marketing Consultant
Rebecca
Corporate Marketing Consultant

PCM Integrations

Amber Freeman
VP Business Development PCM Integrations
Since 2008

Hi, I’m Amber. I manage our Business Development Team. We onboard new partners, and automate ALL things Direct Mail! This includes creating a custom branded direct mail store, for your clients to use, giving you the ability to offer a more full service marketing approach, as well as direct API connections. This partnership can also create an additional revenue stream for your business!

Karin Taylor
VP PCM Integrations Delivery
Since 2010

Hi! I'm Karin and my division works behind the scenes designing professional postcard templates so that you can customize them with your business information before we mail it for you. Perhaps you are an organization that needs a white-labeled direct mail platform to provide customizable postcards, letters, lists and mailing services to your small business customers. Or you're a small business owner who mails to low quantity lists and prefers the DIY templates. Either way, we're your team! We service customers with smaller orders because we have no minimums!

Manager
Casey
Partner Success Manager
Maxximilian
API Integration Coordinator
Hunter
Business Development Rep
Linda Kay
Business Development Rep
Molly
Business Development Rep
Skylar
Business Development Rep
Natalie
CRM Engagement Specialist
Joseph
Customer Support Rep
Sofia
Design Admin
Angelic
Graphic Designer
Emma
Graphic Designer
Brianna
PCM Integrations Admin
Kayla Ann
Partnership Development Associate
Jacob
Storefront Administrator

Sales Support

Manager
Annie
Sales Admin Manager
Manager
Larry
Lead Activation Manager
Manager
Luis
Sales Coach Manager
Felicia
Assistant for VIP Client Marketing
Abegail
Lead Activator
Andres
Lead Activator
Bruno
Lead Activator
Denisse
Lead Activator
Destiny
Lead Activator
Elijah
Lead Activator
Gabriel
Lead Activator
Jakob
Lead Activator
Lauren
Lead Activator
Marissa
Lead Activator
Owen
Lead Activator
River
Lead Activator
Sophia
Lead Activator
Jennifer
Lead Processor
Olivia
Lead Processor
Alicia
List Orders
Taylor
Mailing List Specialist
Trinity
Mailing List Specialist
Xavier
Mailing List Specialist
Carita
Sales Coach
Jerry
Sales Coach
McKinley
VIP Accounts Analyst
Carolina
VIP Sales Assistant
Jessica
VP Sales Assistant

Customer Support Team

Manager
Megan
Customer Support Manager
Francella
Assistant Campaign Coordinator
Adrienne
Assistant to VP of Client Services
Matt
Campaign Reactivation Specialist
Sarah
Customer Support Admin
Jennifer
Digital Marketing Specialist
Josh
VIP Campaign Coordinator
Supervisor
Nicole
Customer Support Supervisor
Supervisor
Andrea
Senior Customer Support Supervisor
Amanda
Assistant Campaign Coordinator
Brittany
Campaign Coordinator
Corey
Campaign Coordinator
Joe
Campaign Coordinator
Teryn
Campaign Coordinator
Walter
Campaign Coordinator
Alex
Senior Campaign Coordinator
Brooke
VIP Campaign Coordinator
James
VIP Campaign Coordinator
Kiley
VIP Campaign Coordinator
Supervisor
Angel
Customer Support Supervisor
Alee
Campaign Coordinator
Angel
Campaign Coordinator
Barbie
Campaign Coordinator
Chris
Campaign Coordinator
Irene
Campaign Coordinator
Kia
Campaign Coordinator
Supervisor
Jeff
Customer Support Supervisor
Alyssa
Campaign Coordinator
Ishhara
Campaign Coordinator
Jillian
Campaign Coordinator
Lily
Campaign Coordinator
Scott
Campaign Coordinator
Simone
Campaign Coordinator
Brianna
VIP Campaign Coordinator
Supervisor
Ruben
Customer Support Supervisor
Guilherme
Assistant Campaign Coordinator
Alicia
Campaign Coordinator
Sabrina
Campaign Coordinator
Supervisor
Sarah
Customer Support Training Supervisor
A'Nya
Assistant Campaign Coordinator
Alanna
Assistant Campaign Coordinator
Aryanna
Assistant Campaign Coordinator
Becka
Assistant Campaign Coordinator
Summer
Assistant Campaign Coordinator

Creative Team

Manager
Janeen
Creative QA Manager
Manager
Jason
Design Production Manager
Supervisor
Chelsea
Creative Design Supervisor
Supervisor
Gabriela
Creative Copy and Proofing Supervisor
Damien
Art Coordinator
Kellie
Copywriter
Bailey
Design Supawvisor
Sadie
Dogsigner
AnnMarie
Graphic Designer
Ava
Graphic Designer
Brian
Graphic Designer
Carter
Graphic Designer
Chris
Graphic Designer
Don
Graphic Designer
Elijah
Graphic Designer
Jonathan
Graphic Designer
Mika
Graphic Designer
Ray
Graphic Designer
Hux
Paper Shredder
Brianna
Quality Assurance Editor
Kristine
Quality Assurance Editor
Sharon
Quality Assurance Editor
Dylan
Senior Copywriter
Madison
Senior Copywriter
Trinity
Senior Copywriter
Carlo
Senior Graphic Designer
Jesse
Senior Graphic Designer
Mali
Senior Graphic Designer
Rico
Senior Graphic Designer
Shelby
Senior Graphic Designer
Zach
Senior Graphic Designer
Donna
Senior Marketing Copywriter
Angel
Senior Quality Assurance Editor
Ian
Senior Quality Assurance Editor
Ryan
Senior Quality Assurance Editor

Digital Marketing Products & Services

Tom Chrzanowski
Vice President Digital Marketing Products & Services
Since 2017

Hi, I'm Tom! I'm responsible for the digital/online aspects of our clients' marketing campaigns. I run a few teams that accomplish this for our clients. First, our web development team who ensures that our clients' websites not only look great, but more importantly convert visitors into customers. Next, our Search Engine Management team who run both paid and organic campaigns to improve our clients' rankings and visibility on Google, Bing, Yahoo and other search engines. And last but not least, our Everywhere Small Business team who brilliantly display matching online ads on Google, Facebook and Instagram to the same people that our clients' direct mail campaigns are hitting, which results in exponential results from their marketing campaigns!

Search Engine Marketing

Manager
Hakima
SEM Manager
Alicia
Online Ads Specialist
Briant
Online Ads Specialist
Haily
Online Ads Specialist
Tion
Online Ads Specialist
Travis
Online Ads Specialist
Eduardo
Online Marketing Designer
Lexi
Online Marketing Designer
JD
PPC Specialist
Jacob
PPC Specialist

Search Engine Optimization

Alex
SEO Specialist
Sydney
SEO Specialist

Website Development

Manager
Joy
Web Department Manager
Igor
Campaign Results Specialist
Kara
Junior Web Developer
Amber
Senior Website Specialist
Gabriel
Senior Website Specialist
Ryan
Web Designer
Jon
Web Developer
Caitlin
Website Specialist
Carmen
Website Specialist
John
Website Specialist
Leigh Ann
Website Specialist
Sara
Website Specialist
Taylor
Website Specialist

Platform Development

Mike Lisi
Chief Technology Officer
Since 2010

Hi my name is Mike. I manage the platform development team at PCM. It is my job to make sure our employees have systems in place to work as efficiently as possible. Putting these systems in place and continuously improving them drives down our operational costs. This allows us to increase our level of service to you and add more marketing products, helping you to reach your marketing goals.

Manager
Ashley
Senior Efficiency Analyst
Manager
Chris
Tech Lead
Chloe
Junior Business Analyst
Joshua
Junior Business Analyst
Max
Junior Business Analyst
Sherry
Project Manager
Chad
Software Developer
Dana
Software Developer
Derek
Software Developer
Henry
Software Developer
Jacob
Software Developer
Preston
Software Developer
Madison
Testing and Implementation Analyst

Mail Delivery & Logistics

Chandra Cheatham
Vice President of Mail Delivery and Logistics
Since 2009

Hi! My name is Chandra, and I'm in charge of making sure you get the lowest possible postage rates for your mailing. My team specializes in list maintenance and making sure your postcards are processed to your specifications! My main goal is to help you promote your business with our 100% delivery satisfaction.

Manager
Ben
List Processing Supervisor
Manager
Mariah
Mailing Jobs Preparation Manager
Manager
Ryan
Shipping and Inventory Supervisor
Manager
Shane
Mail Manager
Supervisor
Kevin
Bindery Supervisor
Supervisor
Theresa
Lead Bindery Operator
David
Bindery Assistant
Shane
Bindery Assistant
Chelsea
Card Sorter
John
Card Sorter
Misael
Cutter Assistant
Jayce
Digital Bindery Cutter Operator
Michael
Digital Bindery Cutter Operator
Eric
Digital Bindery Operator
Calvin
FlowMaster Operator
Kenny
Folder Operator
Bruce
Inserting Machine Operator
Derek
Inserting Machine Operator
GiGi
Inserting Machine Operator
Rob
Inserting Machine Operator
Jonathan
Inventory Control
Zach
Inventory Control
Jody
Lead List Processor
Samantha
List Processing Trainer
Ariel
List Processor
Bryant
List Processor
Cristian
List Processor
Dakota
List Processor
Katie
List Processor
Kyle
List Processor
Michaela
List Processor
Nate
List Processor
Kevin
Mail Delivery Assistant
Aaron
Mail Machine Operator
Gio
Mail Machine Operator
Marq
Mail Machine Operator
Matthew
Mail Machine Operator
Jordan
Mail Machine Operator Trainer
Jonathan
Mail Machine Tabbing Operator
Carina
Mail Processing Assistant
Kalista
Mail Processing Assistant
Theo
Mailroom Quality Control
Finn
Postage Collector
Amber
Sample Pack Compiler
Jazsmyne
Shipping Clerk
Alberto
Tabbing Machine Operator

Manufacturing

Chris Miller
Vice President Manufacturing
Since 2005

Hi, I'm Chris! My team is responsible for printing, laminating, and cutting your cards. I will make sure that you are happy as can be with the quality and color we provide. We know how important it is to do things right the first time.

Manager
Jarrett
Pressroom And Bindery Scheduler
Brandon
Cutter Assistant
Hilario
Cutter Assistant
Rachael
Cutter Assistant
Amar
Cutter Operator
Sammy
Cutter Operator
Mike
Lead 2nd Shift Pressman
Angel
Pressman Assistant
Brandon
Pressman Assistant
Jenn
Pressman Assistant
Yandi
Pressman Assistant
John
Senior Pressman
Willie
Senior Pressman
Gil
UV Coater Operator
Valerie
UV Coater Operator

Pre-Press & Digital Printing

Mike Custer
Vice President Pre-Press/Digital Printing
Since 2005

Hi, I'm Mike and it's my job to make sure that all of your files are set up correctly and ready to go on the press. I take great pride in providing high-quality printing and keeping all of our systems at a state-of-the-art level.

Manager
Brian
Director of Pre-press and Digital Print
Supervisor
Kevin
Digital Press Supervisor
Nastassja
Digital Prepress Technician
Sara
Digital Prepress Technician
Anthony
Digital Press Operator
Jacob
Digital Press Operator
Charles
Digital Press Operator Assistant
David
Pre-Press Specialist
James
Pre-Press Specialist
Kathy
Pre-Press Specialist
Tina
Print Run Coordinator

Information Technology

Robert Hirabayashi
Chief Information Officer
Since 2016

Hi I'm Robert. My team is responsible for implementing technology solutions that are designed to keep our Maniacs continually connected to one other, our clients, vendors and the rest of the world. Additionally, we ensure the smooth operation of the technology that Maniacs use to deliver 5-star service to our clients.

Manager
Benjamin
Deputy CIO
Autumn
Help Desk Admin
Norbert
Help Desk Tech
Alex
IT Communicator
Timothy
IT Specialist

Finance

Lana Toohey
Vice President of Finance
Since 2024

Hi, I’m Lana. My team provides top-notch financial, accounting, and treasury services tailored specifically for the advertising and direct mail industry. We’re committed to providing exceptional support for you and our organization, allowing you to focus on growing your business.

Manager
Charlotte
Finance Manager
Manager
Letty
Payroll Administrator
Court
Accounting Admin
Devin
Accounting Admin
Patti
Accounting Coordinator
Susan
Accounts Receivable Specialist
Perla
Postage Admin

Creative Marketing & Customer Support

Annemargaret McKeon
Vice President of Client Services
Since 2015

Hi, I'm Annemargaret and my division is totally devoted to ensuring that our clients get the absolute best results from their marketing campaigns. We believe that excellent customer support should be delivered every step of the way, from the first meeting with your Campaign Coordinator, through the creative process, set-up of online services and out the door for delivery. Everything we do is about delivering flawless, five-star service to YOU!

Quality Control

Michael Gerhart
Vice President Quality Control
Since 2013

Hi, I'm the VP of Quality Control at PostcardMania. Our standard is 5-Star flawless service so, if for any reason you didn't experience that, I want to hear about it. We are constantly improving our processes to better serve our clients so your feedback is vital. My team and I will work with you to ensure you get the best possible results from your marketing campaign!

Estates

Manager
Teresa
Executive Assistant to the CEO
Jason
Building Maintenance
Dave
Cleaner
Grant
Cleaner
Luis
Cleaner

PCM Cafe

Supervisor
Deven
Cafe Supervisor
Kaitlyn
Cafe Barista
Courtney
Cafe Chef

#ManiacLife

Want to join the fun? We're Hiring!

Apply Now →
Call us to learn more: 1-800-628-1804