Frequently Asked Questions
First, we need to reserve your spot on the run. You do this by faxing in your order form with payment. Next, if necessary, provide your artwork in digital format per our specifications. Once you receive a proof and sign off on it, we'll have your cards printed and ready to mail or ship to you in as little as seven business days, and brochures in as soon as eleven business days. Special rush pricing is available for emergencies!
It takes several mailings to the same people to get their attention. We want our customers to get the best possible results with their cards, and if we sold you 1,000 or 2,000, we know this small amount would NOT change your bottom line. You only have about a half a second to capture someone's attention, and a glossy, colorful and aesthetic postcard will do it. But repetition is still the key to success, and we want you to succeed!
Who did you mail to? How many times did you mail? Postcards work on a repetitive process, just like any form of marketing. You see the same commercials on T.V. multiple times in the same day, right? This is no different. You also must get your postcard to the right audience. If you're selling women's shoes and only men see your ad, it's not going to work.
All 5,000 cards must be the same on the front side (color and laminated side) of the card. If you want different backs, we can do that for you for an additional charge. Call your marketing consultant for more information on this.
Your order will be printed in as soon as seven business days (eleven for brochures) from the time you approve your proof. You will receive a fax proof and/or an email proof to sign off before going to print. When is the date you actually need the cards by? You should leave about six weeks of time between first ordering your cards and the date you need them. We will always try to meet your deadline without charging you a rush fee.
This is one of the ways we keep our price so competitive - we have no back-end accounting. This is standard in the postcard industry. If we gave terms there would be a percentage of folks that just don't pay their bill. Everyone pays in advance - even companies that print 100,000 or more at a time.
We do have reseller and affiliate pricing. Contact Saskia Murphy at email@example.com for more details.
We accept your art files via email, direct upload to our site or regular mail. Please go to Submitting Art for more info.
Yes, email your art to your marketing consultant and she or he will forward it to our design department. Or, you can e-mail artwork directly at: firstname.lastname@example.org.
Please go to Design Services for more info.
Yes as Quark and Pagemaker are now cross platform. Please go to Submitting Art for more info.
Yes we do.
No. Actually, we hate negatives, and don't recommend them. Just send us the actual photograph, and we'll be able to get much better quality for you by scanning it. A negative has to be blown up so much that the quality goes down significantly.