E-Services Representative

Location: Clearwater, Florida

Job Details

Posted on April 30, 2025

POSTCARDMANIA – CLEARWATER, FL

Looking for Web Service Representative

Your Mission

To “WOW!” our clients by contacting each client, gathering the
resources needed to create their web product, and help them at every
step of the way until their product is completed. You’d be their point
of contact right after they purchase their order, all the way until
completion. This includes being the liaison point between the customer
and our design team, printing and programming process. (We teach you
everything you need to know about all of these things so don’t fret!)

This is a fast-paced position and requires a lot of multi-tasking.
This is a customer-facing position and requires a drive to deliver
excellent service to our clients. The Web Service Reps must be very
detail-oriented and organized to ensure the client’s deadlines are
met. It can also be challenging to get customers to respond at times.
This position is responsible to ensure that customers are serviced
perfectly and are very happy with their order!

Ultimately, we strive for top-notch customer service.

Work Hours

• Full-time in-office position

• Monday – Friday from 9-6pm with an hour lunch

Compensation

• $18/ hour to start

Requirements

• Ability to adapt to new software that you will use consistently
throughout the day.

• Detail-oriented!

• Positive outlook that can be felt by our customers and our co-workers.

• Reliable and responsible; the customer and the company count on this.

• Strong organizational skills are a must!

• Ability to coordinate data coming from various sources

• Ability to multi-task and correctly prioritize without stressing out!

• Must be able to keep composure if there’s a tight deadline or pressure.

• Excellent team player and willing to help others as needed.

• Basic HTML and graphic design knowledge is preferred

Benefits

• Medical, dental and vision

• 401K

• Short- and Long-Term Disability

• Paid Vacation time that increases with longevity

• 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day,
Thanksgiving and Christmas)

• Amazing company culture that provides a relaxed yet super
productive and challenging work environment

Apply NOW for immediate consideration!

Applying for: E-Services Representative

Click to Apply

About Our Company

The Culture

For the last 9 years we have been voted as one of Tampa Bay's Top 100 Workplaces. We have the mindset of a startup, with the backbones of a profitable, 21-year old, $50-million-per-year business that was organically grown with no investment capital. We provide brilliant individuals with a fun and rewarding place to work where they truly consider their co-workers friends. The atmosphere at PostcardMania is casual: we’re in jeans instead of stuffy suits, you’ll likely find a few puppies running around, and you’ll spend your breaks playing ping-pong and basketball or ordering coffee or lunch from our in-house cafe.

What We Sell and Who We Service

PostcardMania helps small businesses grow through effective and affordable marketing campaigns. While the roots of our business began as just direct mail postcard marketing, our campaigns are now exponentially enhanced with our strong catalog of online marketing services, making us truly the best one-stop shop for a small business owners' marketing needs. It is our mission to empower entrepreneurs with the affordable, turn-key marketing tools they need to have the business they always dreamed of - one that is prospering and growing.

Drug & Nicotine Free Workplace

This company is a Florida Drug Free Workplace and nicotine-free workplace. The company requires all employees to complete a pre-employment 6 panel drug screen and nicotine screen; employment status will be dependent on ability to pass this screening on a pass/fail basis.

Open House

You can use the opportunity to tour our facility and get an idea of what it is like to work for PostcardMania before applying by registering for our Open House on July 9th, 2025.