Job Details

Posted on June 16, 2025

Join
Our Team as a Campaign Coordinator!

Are
you interested in joining one of Tampa Bay’s Top Workplaces (for 12
years running!) that provides on-the-job training and a fun,
high-energy atmosphere? If you said yes, then look no further!!!!

About
Our Company

Founded
in 1998, PostcardMania is all about making small business marketing
better, smarter, and a whole lot more fun! We’re proud to be one of
Tampa Bay’s Top 100 Workplaces, and as an Inc. 500 marketing
powerhouse, we’ve built a team of over 350 amazing people and continue
to expand our impact. When entrepreneurs want to see real results,
they turn to us!

Your
Mission

To
“WOW!!” our clients by helping get their marketing campaigns running
smoothly. You are the customer’s main point of contact after they
purchase their order, all the way until completion. This includes
being the liaison point between the customer and our design team,
mailing list experts, and our printing and mailing area teams, as
well. This is a fast-paced position and requires a lot of
multi-tasking and decision making. The Campaign Coordinators must be
detail-oriented and organized to ensure the client’s deadlines are
met. This position is responsible for ensuring that the customer is
serviced perfectly and is very happy with their order!

Ultimately,
we strive for flawless, 5-star customer service!

Requirements

• Pleasantly communicating with customers on the phone as well as
  via e-mail and live chat
• Ability to navigate the computer system and e-mail system once
  trained
• Ability to accurately follow customer’s written or verbal
  instructions
• Ability to communicate clearly verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multitask like a rock star
• Willingness to provide coverage for other areas of the department
  as needed
• Must be able to keep composure if there’s a tight deadline or
  pressure
• Reliable and responsible, the customer and the company count on
  this
• Other duties as assigned

Other
Requirements

• Minimum 2-5 years’ experience in customer service roles
• Ability to type with speed and accuracy (at least 40 wpm)
• Basic knowledge of Microsoft Office Suite, specifically Outlook
  & Excel
• Positive outlook that can be felt by our customers and our
  co-workers

Work
Hours

• Full-time in-office position
• Monday – Friday from 9:00am–6:00pm with a 1-hour lunch

Compensation

• Paid training
• $19.50 / hr to start
• $20.50 with a favorable review after training and completing
  regular job duties
• Bonus up to $400 per month after 3–6 months

Benefits

• Medical, Dental, Vision & Life Insurance
• 401K, Short- and Long-Term Disability, Accident & Critical
  Illness
• Paid Vacation time that increases with longevity
• 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day,
  Thanksgiving and Christmas)
• Free yoga on-site twice a week
• Free monthly visits to a local Chiropractor and so much more!

Drug
Free Workplace

This
company is a Florida Drug Free Workplace. The company requires all
employees to complete a pre-employment 6 panel drug screen; employment
status will be dependent on ability to pass this screening.

Open
House

You
can use the opportunity to tour our facility and get an idea of what
it is like to work for PostcardMania before applying: http://www.postcardmania.com/openhouse