
Contact Prospects Who Stopped Answering with SmartTouch Automated Mailers
Calls get screened. Emails get buried. Buyers are overwhelmed before your rep even gets a chance.
PCM Integrations adds a channel that can’t be muted—automated postcards and letters triggered by your CRM. No extra work for sales, just a follow-up that actually gets noticed.
Teams use this to revive stalled opportunities, support proposals, and reconnect with prospects who stopped answering the phone.
Why Calls and Emails Aren’t Enough
- 87% of Americans don’t answer unknown numbers
- Nearly half of all emails are spam
- Direct mail has 70% better recall than digital ads
- Buyers are overwhelmed before sales even gets a chance. Most calls go to voicemail, inboxes are crowded with spam, and prospects prefer to research on their own before talking to sales.
That’s why many teams are adding a direct mail channel that feels personal instead of automated. A simple postcard or letter lands in a space where competition is low and attention is high.


Step 1: Log Into the PCM Integrations Platform
Create a free account with PCM Integrations and connect your CRM or automation platform. No developer required. Everything is managed from one dashboard.
Step 2: Choose Your Design or Create Your Own
Select from ready-to-use follow-up templates or upload your own branded postcards and letters.
You can:
- Use professionally designed templates
- Upload existing creative
- Personalize with prospect data
- Match messaging to each sales stage
Every piece can be customized to reinforce your proposal, offer, or next step.


Step 3: Configure Your Workflow to Automate Follow-Ups
Choose from our prebuilt workflows or build triggers to send mail automatically when specific events occur in your system.
You could send mail when:
- No reply after X days
- After a demo or meeting
- When a proposal is sent
- Deal marked lost
- Deal marked won
- New lead created
Once configured, follow-up happens automatically—without any extra work for your sales team.
Step 4: Start Sending
As soon as conditions are met, your direct mail is automatically printed and sent out in-house facility. Prospects receive a timely physical touchpoint that supports what sales is already doing.
No manual steps. No extra work. Just consistent follow-up that runs in the background.

Looking for Pricing?
Our pricing starts at an affordable per-piece rate. The pricing structure is flexible and varies based on the needs of your specific business. Give us a call to get a custom quote for your campaign!
Call today to get a personalized quote that aligns perfectly with your needs in just a few minutes!
Still have questions?
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