Job Details

Posted on October 14, 2026

Join Our Team as a Technical Specialist!

Full-Time In Office | Monday-Friday 9am-6pm

About Our Company

Founded in 1998, PostcardMania is all about making small business marketing better, smarter, and a whole lot more fun! We’re proud to be one of Tampa Bay’s Top 100 Workplaces, and as an Inc. 500 marketing powerhouse, we’ve built a team of over 350 amazing people and continue to expand our impact. When entrepreneurs want to see real results, they turn to us!

Your Mission

As a Technical Specialist, you will create, customize, and support automations and workflows in our PCM Nurture platform (built on Go High Level). Your goal is to make it effortless for our clients to nurture leads and customers—helping their businesses grow and making our solutions indispensable.

Duties

Lead automation: Set up and sync web forms so new leads flow automatically into PCM Nurture
Build custom workflows, nurture sequences, and Done For You (DFY) solutions using Go High Level and connector platforms
Customize pre-built "snapshots" to fit each client’s business and campaign needs
Develop custom reporting for users that helps them understand and act on their data
Troubleshoot and resolve platform or automation issues as they arise
Train and mentor new team members on workflow building and platform best practices
Read VP-issued project overviews and translate requirements into practical, easy-to-sell automations
Document solutions, customizations, and new workflow builds for internal knowledge sharing
Collaborate with sales, onboarding, and support teams to clarify needs and provide technical guidance
Stay organized, self-manage your queue, and proactively seek ways to improve results

Pay and Schedule

$21.65/hr
Full-time, in-office
Monday – Friday, 9:00AM – 6:00PM (one hour lunch)

Requirements

Go High Level platform experience building automations is a must
Confident working in and learning systems like Zapier, Make, Nimble, or similar automation platforms
Positive attitude, adaptable, and eager to tackle new technologies and processes
Strong attention to detail; delivers accurate work quickly and double-checks for errors and improvements on the fly
Willingness to grow, take initiative, and make the position your own
Exceptional organization and time management skills—you know how to juggle priorities and self-manage
Self-motivated, resourceful, and not afraid to dive into technical problem-solving
Excellent verbal and written communication skills—able to document, train, and collaborate with both technical and non-technical teammates

Benefits

Medical, Dental, Vision & Life Insurance
401K, Short- and Long-Term Disability, Accident & Critical Illness
Paid vacation time that increases with longevity
6 paid holidays (New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas)
Free yoga on-site twice a week
Free monthly visits to a local chiropractor and so much more!

About PostcardMania

The Culture

For the last 9 years we have been voted as one of Tampa Bay's Top 100 Workplaces. We have the mindset of a startup, with the backbones of a profitable, 21-year old, $50-million-per-year business that was organically grown with no investment capital. We provide brilliant individuals with a fun and rewarding place to work where they truly consider their co-workers friends. The atmosphere at PostcardMania is casual: we're in jeans instead of stuffy suits, you'll likely find a few puppies running around, and you'll spend your breaks playing ping-pong and basketball or ordering coffee or lunch from our in-house cafe.

What We Sell and Who We Service

PostcardMania helps small businesses grow through effective and affordable marketing campaigns. While the roots of our business began as just direct mail postcard marketing, our campaigns are now exponentially enhanced with our strong catalog of online marketing services, making us truly the best one-stop shop for a small business owners' marketing needs. It is our mission to empower entrepreneurs with the affordable, turn-key marketing tools they need to have the business they always dreamed of - one that is prospering and growing.

Drug & Nicotine Free Workplace

This company is a Florida Drug Free Workplace and nicotine-free workplace. The company requires all employees to complete a pre-employment 6 panel drug screen and nicotine screen; employment status will be dependent on ability to pass this screening on a pass/fail basis.