Account Manager

Location: Clearwater, Florida

Job Details

Posted on November 30, 2021

PostcardMania – Clearwater, FL

Account Manager / Customer Service Rep **BILINGUAL IS A PLUS

To “WOW!!” our clients by helping get their jobs completed and mailed out. You’d be their point of contact right after they purchase their order, all the way until completion. This includes being the liaison point between the customer and our design team, and our mailing list/mailing area teams as well. The overall goal is to get the customers’ orders sent out on time, to the intended audience, and at the best postage rates possible. (We teach you all about all of these things so don’t fret!)

This is a fast-paced position and requires a lot of multi-tasking. The Customer Service Reps must be very detail-oriented and organized to ensure the client’s deadlines are met. It can also be challenging to get customers to respond at times. This position is responsible for ensuring that the customer is serviced perfectly and is very happy with their order!

• Ability to navigate the computer system and e-mail system once trained
• Pleasantly communicating with customers on the phone as well as via e-mail
• Ability to proficiently follow customer’s instructions
• Filing and routing paperwork

• Full-time in-office position
• Monday – Friday from 9-6pm with an hour lunch

• Pay is $18/ hour to start
• You will be eligible for a pay increase up to $20/ hour within 6 months to 1 year based on training.

• Medical, dental and vision
• 401K
• Short and Long Term Disability
• Paid Vacation time that increases with longevity
• 6 paid holidays (NY Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas)
• Weekly and monthly events and activities for the staff. Win prizes, have fun.
• Amazinggg company culture that provides a relaxed yet super productive and challenging work environment

APPLY NOW for immediate consideration!

Apply NOW for immediate consideration!

Applying for: Account Manager

About Our Company

The Culture

For the last 9 years we have been voted as one of Tampa Bay's Top 100 Workplaces. We have the mindset of a startup, with the backbones of a profitable, 21-year old, $50-million-per-year business that was organically grown with no investment capital. We provide brilliant individuals with a fun and rewarding place to work where they truly consider their co-workers friends. The atmosphere at PostcardMania is casual: we’re in jeans instead of stuffy suits, you’ll likely find a few puppies running around, and you’ll spend your breaks playing ping-pong and basketball or ordering coffee or lunch from our in-house cafe.

What We Sell and Who We Service

PostcardMania helps small businesses grow through effective and affordable marketing campaigns. While the roots of our business began as just direct mail postcard marketing, our campaigns are now exponentially enhanced with our strong catalog of online marketing services, making us truly the best one-stop shop for a small business owners' marketing needs. It is our mission to empower entrepreneurs with the affordable, turn-key marketing tools they need to have the business they always dreamed of - one that is prospering and growing.

Drug & Nicotine Free Workplace

This company is a Florida Drug Free Workplace and nicotine-free workplace. The company requires all employees to complete a pre-employment 6 panel drug screen and nicotine screen; employment status will be dependent on ability to pass this screening on a pass/fail basis.

Open House

You can use the opportunity to tour our facility and get an idea of what it is like to work for PostcardMania before applying by registering for our Open House on January 2022.