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About Joy

Joy Gendusa
is the founder and CEO of PostcardMania, a marketing juggernaut that specializes in direct mail, email and website development. When she isn't orchestrating small business domination or flying around the country to share her marketing expertise, she can be found enjoying sunny Clearwater, FL with her husband and two sons.


Archives: Business Tips


What the Biggest Loser Can Teach Us about Marketing

Marketing inspiration can come from the most random of places! The other day I was struck with a little marketing wisdom courtesy of the Biggest Loser… I found it really interesting how the contestants talked about “the scale”. They would … Continue reading



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March Client Event Recap

The client appreciation event in March was amazing! I loved getting to sit down and talk with business owners from around the country about marketing and sales. It’s such a great way for us all to learn and grow. We’re … Continue reading



Posted in All Posts, Business Tips, Direct Mail Marketing, Email Marketing, Marketing Tips, Online Marketing, PostcardMania, Social Media | Tagged , , ,

The Social vs. Sales Conundrum

I’ve been doing a lot of product research recently on various social media systems for PostcardMania, and I’m instantly approached by sales people once I show the slightest bit of interest. I’m totally fine with that—it’s their job and their … Continue reading



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Maniac Dispatch: Income-scaping for Landscapers – Carve out More Money

Hello there my lawn-cutting and landscaping friends! We’ve worked with many of your peers and now I’m here to tell you the results of their marketing campaigns. Contained below are tactics that were successful in your industry. Let’s dig in… … Continue reading



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CEO or Marketing Genius: Which Are You?

Business owners ask me all the time how I was able to rise above the fray and make PostcardMania a leader in our industry. How did I make the transition from day to day operations to being able to come … Continue reading



Posted in All Posts, Business Tips, Content Marketing, Copy Writing, Direct Mail Marketing, Email Marketing, Marketing Tips, Marketing Videos, Online Marketing, Public Relations, Social Media | Tagged , , , , , ,

Why Your Business Should Be More Like Zappos

Customer service: what is it, really? It’s the way in which you deliver services and/or products to patrons who in turn, reciprocate by giving you their money, with the potential of repeat business. Good customer service = more repeat business … Continue reading



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Save the Local Businesses!

In Clearwater, where I live, there was this great little coffee shop. The owners were locals – really in tune with the patrons. The atmosphere was welcoming. It had all the intangibles that local, non-chain businesses have, and I loved … Continue reading



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Why Instant Follow-Up is CRUCIAL

My VP of Sales has a dog and a couple of kids. As a result, he has his carpets cleaned every quarter. He always uses the same company, so rather than try to set the schedule himself, he requested that … Continue reading



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Pros and Cons of Groupon for Small Business

So you’re a small local business and you’re trying to decide if Groupon is worth your time. Well, no need to make a list of pros and cons — I’ve done it for you! Since Groupon’s target market is roughly … Continue reading



Posted in All Posts, Business Tips, Online Marketing | Tagged , , 8 Comments

Maniac Dispatch: Brand Positioning and the Donut Empire

The average consumer is exposed to nearly 3000 marketing messages every day, so it’s no surprise that we can’t catch everything. That’s exactly what happened to me with Dunkin’ Donuts. (image via Dunkin’ Donuts) I was pumping gas the other … Continue reading



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