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About Joy

Joy Gendusa
is the founder and CEO of PostcardMania, a marketing juggernaut that specializes in direct mail, email and website development. When she isn't orchestrating small business domination or flying around the country to share her marketing expertise, she can be found enjoying sunny Clearwater, FL with her husband and two sons.


Monthly Archives: March 2010

Featured Article: Sharpening Your Marketing Axe

It is no wonder that marketing can make or break a business. What often puzzles me is how many businesses don’t do it on a daily basis or they don’t try new approaches and take risks with their marketing to … Continue reading



Posted in All Posts | 3 Comments

Video Critique: Would You Visit This Website?

An unprofessional design isn’t always bad, if you know who it’s going to. See what I say and let me know what you think.



Posted in Marketing Critiques | 3 Comments

Featured Article: Customer Service Is Either Great or Terrible

By Jonathan Salem Baskin I traveled extensively a couple weeks ago and suffered the usual indignities and disappointments of uneven customer service. You know the drill so I won’t bore you with details, except one: After a pleasant, issue-free stay … Continue reading



Posted in All Posts |

Is your receptionist losing new customers?

The other day I was at a local salon I go to all the time. As I was waiting for my stylist, I overheard the front desk gal take a few calls. Aside from realizing the way she was handling … Continue reading



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Video Critique: I Love This Design!

Take a look at a postcard design that quickly and clearly communicates in every way.



Posted in Marketing Critiques |

Video of the Week: No One Cares About You!

Is your marketing all about your company and you? Find out what people really care about when reading your message. Tell me what you think!



Posted in Marketing Videos |

One Simple Change to a Home Page Doubled Ron’s Customers!

We are embarking on something new in our marketing department here at PostcardMania — traveling around the country doing video case studies of our clients in a huge variety of industries. Stay tuned! Yesterday, I did the first one myself. … Continue reading



Posted in All Posts | 1 Comment

Video Critique: An Amazing Design Never Works Alone

When it comes to a great design, does your mailing list matter? Here’s what I have to say. Let me know what you think.



Posted in Marketing Critiques |

Video of the Week: Making Strategy Simple

Do your employees have “decision paralysis?” Find out how to keep it simple when discussing your business strategy. Tell me what you think!



Posted in Marketing Videos |

Why Email Marketing Can’t Stand Alone

Do you spend hours poring over emails, waiting on the edge of your seat for the next business to tell you about their product or service? I don’t either. So why limit your marketing to only email? While email marketing … Continue reading



Posted in All Posts | 2 Comments