When it comes to customer service, there are tiny things you can do that make a HUGE difference. I want to illustrate this with a story about an experience I just had in a coffee shop in Brooklyn, but first … Continue reading →
If it's free, you must take it. Everybody knows that.
is the founder and CEO of PostcardMania, a marketing juggernaut that specializes in direct mail, email and website development.
When she isn't orchestrating small business domination or flying around the country to share her marketing expertise, she can
be found enjoying sunny Clearwater, FL with her husband and two sons.